1. Information We Collect

We may collect information that you voluntarily provide when:

You fill out forms, contact us, request services, or subscribe to email newsletters

You submit health or genetic sample details for testing

You communicate with us through email or social channels

This includes personal information such as:

Name, email, phone number

Mailing address or billing information

Genetic test sample data and health-related information

We may also automatically collect:

Device and usage information

IP addresses, browser type, pages visited, interaction data

2. How We Use Your Information

We use the data we collect to:

Provide and deliver our services

Process orders, test results, and consultations

Respond to inquiries and provide customer support

Improve our website and offerings

Send marketing communications (with your consent)

Comply with applicable laws and regulations

3. How We Share Personal Data

We may share information with:

Service providers (e.g., labs, payment processors, hosting providers)

Healthcare partners involved in processing genetic tests

Legal or compliance authorities when required by law

Aggregated or anonymized data that cannot identify you

We do not sell your personal data to third-party advertisers or unknown entities without your consent.

4. Security

We implement reasonable security measures to protect your personal and health information from unauthorized access, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee total protection.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and review your personal information

Request corrections or updates

Ask for deletion of your data

Object to processing or withdraw consent

To exercise these rights, contact us at:

6. Cookies & Tracking

We use cookies and similar technologies to:

Analyze site usage

Improve user experience

Personalize content

You may control cookies through your browser settings.

7. Changes to This Policy

We may update this policy periodically. The “Last Updated” date will reflect the most recent changes.